HR Productivity Metrics: From Cost Center to Optimized Resource

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CHAPEL HILL, N.C., June 28 /PRNewswire/ -- The HR function is often
seen as a pure cost center and often first to face budget cuts and higher
1 [7 B+ u' B8 l+ w0 P" Z: Bproductivity demands. As human resources managers continue to face the
pressure of increasing productivity with existing resources, outsourcing is
becoming a core component of the recommendations being made to corporate
$ J0 J* b3 S# q. a/ s9 h; P) D4 vexecutives.
) C8 |7 Y& O% N9 o0 Z8 J6 d. s    But human resources managers need to be cautious in relying solely on
outsourcing for productivity improvements, according to information from
the benchmarking corporation Best Practices, LLC which can be found in the
, ~* Z4 H. f5 U( o. r; Z, w9 A% gresearch study "Achieving HR Administration Excellence - Shared Services,
Outsourcing and Cost Reduction."
' b1 d0 b) T1 }    For instance, even though 73% of companies outsource Employment
: c  V1 r/ w! j2 ?7 O+ GVerification, companies that have internal processes for this HR function
far outperformed those with outsourced processes.
    To purchase the complete research study or to download a complimentary
research summary including sample findings and data charts at
http://www3.best-in-class.com/rr821.htm.
    Findings were compiled from surveys and interviews with HR executives
& L- J, m# J1 l: v- bat leading companies such as Agilent Technologies, Boeing, Coca-Cola,
) b5 v! c+ {6 t) H- G: |5 IConvergys, Dell, General Electric, Motorola, Raytheon, Sprint and many
more. The entire research study package includes:
# Q3 ?  Y6 M. X4 J7 N; U; r    -- 2 comprehensive benchmarking reports on HR Administration and
1 \; E9 L2 E7 W/ W       Optimizing HR Organizations
    -- 1-year membership to all of Best Practices, LLC's HR research
% U* g/ U; R/ W1 v) p+ [* T    -- Valuable analyst time to discuss your HR needs and current trends.
    This research study package provides a comprehensive, data-driven look
at structure and staffing efficiency specific to HR records management,
data support/shared services as well as Leave of Absence/FMLA programs for
3 ~) J- }3 a. Y  d+ [% s( Wthe most important HR functions. Metrics highlighted in this research
bundle include:
. k& T: C& i" b8 |8 t    -- HR Process Gap Analysis: A typical company at the benchmark average has
       an overall performance gap of approximately 20 FTEs over a total of 10
  y: A9 F  ]1 Q& {       important HR processes relative to high performing organizations.
' ~7 w0 |) e, k    -- HR Service Center Process Complexity: The level of rework and overall
' }' o9 D+ Z. N, G; F: L       cycle time is higher and the level of outsourcing is lower for more
; {: e8 k& h6 y; h! E( [# p2 Z       complex HR processes such as the management of HR system tables and
7 X7 H; B# x* O! H$ F       large-scale data updates.
: N, X/ z$ l* F. j7 e* K5 r    -- HR Staff Composition: More expensive labor accounts for the majority of
) w+ y2 A8 t! |) L; u' a3 G       payroll - HR Service Center staff is composed of HR Specialists (21%),
9 o8 D8 w4 j& ~; g& I- {$ v9 V       HR Generalists (15%) and managerial staff (10%).
    To drill down on the countless metrics presented in this report contact
our Solution Specialists at (919) 403-0251 or
* ?8 n  \' q; X# Q[email protected].
1 s* a/ I# _/ i( C, F8 `* Z    If this study is not meeting your current business needs, inquire about
starting your own research study or internet survey. Our custom client
research will answer your pressing business questions and provide you with
actionable insights and process best practices. Please contact Anna Buhr,
+ H- D3 n+ }$ mManager of Research Operations at [email protected] to learn more
about custom research.
    ABOUT BEST PRACTICES, LLC
! K6 R* d' d( l/ ^" l    Best Practices, LLC, conducts work based on the simple yet profound
2 n! v6 g+ }# ~1 l4 T2 Y4 Eprinciple that organizations can chart a course to superior economic
performance by studying the best business practices, operating tactics and
winning strategies of world-class companies.